Blake's Decorette Shop

Reviews about Blake's Decorette Shop

• 1 / 5

  By Sarah Miller
  I've never been treated worse by a business than when I went to this shop. While I had a short experience, I was treated so poorly during my first visit that I will never be back and would never recommend them to anyone.
  
  I'd been calling all over town earlier in the day to see if there was a local cake shop that carried a specific cake decorating item, and when Blake's said they had it in stock I was so excited to go right after work and purchase it. Their website said they close at 5:29pm, and since I work in NE Portland, I left work a little bit early to make sure I'd get there on time. I arrived at 5:25pm and one of the employees was already locking the front doors, visibly rolling her eyes as she saw me get out of my car. She unlocked the door for me and said, "we close in three minutes." I told her I knew exactly what I wanted and I even called earlier to make sure they had it in stock. When I told her what I needed, she scoffed and said, "that will take forever."
  
  At this point another employee went to the back to get the item. This process took about five minutes and I'm not sure why it took so long to grab one item as it wasn't particularly special. While she was back there, I looked around the store. Leaving this low-scoring review is such a shame to me because it was seriously the most well-stocked cake decorating shop I've ever been in, and I've been making cakes for several years and have been to many shops in Portland. I would have purchased some other items I saw in the shop while I was waiting for my item, but since I was already being treated so poorly I decided to only purchase what I came for.
  
  They could have had a sale that was triple what I came for if they would have treated me like I was a valuable customer - or even just like I mattered as a human being. After checking out, I headed to my car and got inside only to look up and catch the three employees behind the counter appearing to be laughing at me and mocking me. I will never be back and I will never recommend this shop to anyone, and I know a lot of people in the industry. What a shame.
  February 21, 2017